Extended Stay America is pleased to offer our Best Rate Guarantee. When you book direct on esa.com, you know you’re getting the best rate available for any Extended Stay America hotel. We guarantee it. If you find a lower, publicly available nightly rate on any qualified travel website for the same Extended Stay America hotel, we’ll honor that rate and then take an additional 10% off your nightly rate!
Saving is as easy. Just follow these three simple steps:
Find your original Extended Stay America reservation. Submissions are only accepted if originally booked through ESA.com, 877.230.8208 or at one of our properties.
Did you find a better rate within 24 hours of booking for the same hotel, same dates and accommodations on another site? Please complete the Online Claim Form by clicking below. Be sure to review our terms & conditions before submitting a claim. Claims must be submitted at least 72 hours prior to check-in.
If your claim is approved, we will contact you within 24-48 hours with your confirmation and modified rate.
Still have questions about our Best Rate Guarantee? Please contact us.